PSAP Liaison, Crisis Services

Job description

For more than 60 years PRS, now HopeLink Behavioral Health (formerly PRS), has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging.


POSITION SUMMARY:

The Marcus Alert Managers operates under the direction of the Senior Director of Crisis Services. The Marcus Alert Manager in person training, supporting, and guidance in partnership with Region 2 Regional Projects, CSB's and Public Safety to enhance and oversee Marcus Alert Implementation in relationship to the Regional Crisis Call Center.

WHAT WE OFFER:

Meaningful Work: Make a real difference in the lives of others.
Competitive Salary: $66,000
Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement.
Virtual Position
Supportive Environment: Join a dedicated team committed to providing high-quality care.
SCHEDULE & LOCATION:

This is a virtual position and requires 40 hours per week. Current schedule is Monday-Friday 10a-6:30pm. This position may be required to work evenings, weekends, and other non-standard work hours as needed.

PRIMARY DUTIES

Provide in-person and virtual training's, meetings, and engagements related to Marcus Alert in the Region 2 Community.
Provide in-person and virtual support and consultation with regional PSAP's for implementation of Marcus Alert and ongoing support to enhance the use of the Marcus Alert initiatives in Region 2.
Provide quarterly training to improve the skills of crisis workers in areas such as Marcus Alert Triage, Mobile Crisis Response assessment, Virginia Crisis Connect usage, and services related to the regional CSBs.
Provide ongoing consultation and facilitation of skill building related to regional behavioral health referrals, mobile crisis dispatch, and REACH services within the call center and in consultation with Regional Partners.
QUALIFICATIONS:

Master's degree in psychology, social work, rehabilitation counseling, or related field.
LMSW or QMHP in Virginia Preferred
Crisis mental health experience required.
Excellent written, oral, interpersonal, and presentation communication skills.
Self-starter: Ability to work independently as well as part of a team, and well organized.
Possess knowledge and skill in computer procedures relevant to this position.
High degree of empathy toward individuals with intellectual disabilities, mental illness, emotional, and/or behavioral disorders.
Ready to Make a Difference?

If you're passionate about helping people achieve mental wellness, we encourage you to apply!


HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'


We are unable to hire in the following states:

California, Hawaii, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Sign up or sign in for contact information